Canopy MLS photo requirements
North and South Carolina · limits as published for Matrix
Short answer: Canopy MLS (Matrix): up to 48 photos per listing, up to 6 MB per photo, at most 3000 x 3000 pixels, JPEG only (not PNG). Advice: at least 2048 x 1536 pixels.
From Matrix Listing Images - Instructions and common questions, published by Canopy MLS and dated 30 September 2026. We read the limits below on 20 October 2026.
What Canopy MLS publishes
| Limit | What Canopy MLS says | Source |
|---|---|---|
| Photos per listing: 48 | “A total of 48 pictures can be added to a listing in Matrix.” Adding Images to a Listing | Matrix Listing Images - Instructions and common questionsRead on 20 October 2026 |
| Format: JPEG only (not PNG) | “Matrix only accepts images that are either .jpg or .jpeg. Other file types (even if they are built on the .jpg standard, such as .png) will not be accepted by the system.” Technical Specifications, File Type | Matrix Listing Images - Instructions and common questionsRead on 20 October 2026 |
| File size: up to 6 MB | “The maximum file size of any specific image is 6MB. Images larger than this will be rejected by the MLS.” Technical Specifications, File Size | Matrix Listing Images - Instructions and common questionsRead on 20 October 2026 |
| Smallest size: 2048 x 1536, advice | “Matrix saves all listing images at 2048 pixels wide x 1536 pixels tall, so this is the recommended minimum size.” Technical Specifications, Image Dimensions | Matrix Listing Images - Instructions and common questionsRead on 20 October 2026 |
| Largest size: 3000 x 3000 | “The maximum dimensions that Matrix will accept are 3000 pixels by 3000 pixels. Images where either dimension is larger than 3000 pixels may fail to upload.” Technical Specifications, Image Dimensions | Matrix Listing Images - Instructions and common questionsRead on 20 October 2026 |
The same page says Matrix “processes all images using the sRGB color profile”. Resized copies made here are sRGB.
Altered and virtually staged photos
“A nonstaged (original) image MUST be included immediately before or after the AI enhanced or virtually-staged photo(s) or be easily accessible alongside the virtual tour.”
Canopy MLS source page · Rule §1.18.1, the section number as we read it, not printed beside this text · Read on 24 September 2026
“Virtually staged and AI-enhanced images must have a label or “watermark” on the image itself disclosing this, adding it only in the captions is not allowed.”
Virtual Staging and AI Enhanced Images · Read on 20 October 2026
These are the rules we have read. The disclosure generator writes disclosure wording for an altered photo; check it against the rules quoted here.
FAQ
About Canopy MLS photos
Other MLSs
- CRMLS photo requirementsCalifornia
- San Diego MLS photo requirementsCalifornia
- Bright MLS photo requirementsMid-Atlantic
- ARMLS photo requirementsArizona
- SmartMLS photo requirementsConnecticut
- MLS Now photo requirementsOhio
- Unlock MLS photo requirementsCentral Texas
- Realcomp photo requirementsMichigan
- MRED photo requirementsIllinois
- NWMLS photo requirementsWashington
- MLS PIN photo requirementsMassachusetts
- REcolorado photo requirementsColorado
Free tools and guides
- AB 723 disclosure generatorThe wording for each place you publish an altered listing photo.
- MLS photo checkerCheck photos against your MLS’s published size and format limits, and resize the ones that miss.
- Was this listing photo edited?A free provenance check for any image, including ones Duskly did not make.
- AB 723 and listing photosThe statute and the MLS rules, quoted with their sources.
- Is day to dusk allowed on the MLS?When a twilight edit needs a disclosure, rule by rule.