Canopy MLS photo requirements

North and South Carolina · limits as published for Matrix

Short answer: Canopy MLS (Matrix): up to 48 photos per listing, up to 6 MB per photo, at most 3000 x 3000 pixels, JPEG only (not PNG). Advice: at least 2048 x 1536 pixels.

From Matrix Listing Images - Instructions and common questions, published by Canopy MLS and dated 30 September 2026. We read the limits below on 20 October 2026.

Check your photos against Canopy MLSFree. Runs in your browser, so nothing is uploaded. The checker reads JPEG and PNG files.

What Canopy MLS publishes

LimitWhat Canopy MLS saysSource
Photos per listing: 48
“A total of 48 pictures can be added to a listing in Matrix.”

Adding Images to a Listing

Matrix Listing Images - Instructions and common questionsRead on 20 October 2026
Format: JPEG only (not PNG)
“Matrix only accepts images that are either .jpg or .jpeg. Other file types (even if they are built on the .jpg standard, such as .png) will not be accepted by the system.”

Technical Specifications, File Type

Matrix Listing Images - Instructions and common questionsRead on 20 October 2026
File size: up to 6 MB
“The maximum file size of any specific image is 6MB. Images larger than this will be rejected by the MLS.”

Technical Specifications, File Size

Matrix Listing Images - Instructions and common questionsRead on 20 October 2026
Smallest size: 2048 x 1536, advice
“Matrix saves all listing images at 2048 pixels wide x 1536 pixels tall, so this is the recommended minimum size.”

Technical Specifications, Image Dimensions

Matrix Listing Images - Instructions and common questionsRead on 20 October 2026
Largest size: 3000 x 3000
“The maximum dimensions that Matrix will accept are 3000 pixels by 3000 pixels. Images where either dimension is larger than 3000 pixels may fail to upload.”

Technical Specifications, Image Dimensions

Matrix Listing Images - Instructions and common questionsRead on 20 October 2026

The same page says Matrix “processes all images using the sRGB color profile”. Resized copies made here are sRGB.

Altered and virtually staged photos

  • “A nonstaged (original) image MUST be included immediately before or after the AI enhanced or virtually-staged photo(s) or be easily accessible alongside the virtual tour.”

    Canopy MLS source page · Rule §1.18.1, the section number as we read it, not printed beside this text · Read on 24 September 2026

  • “Virtually staged and AI-enhanced images must have a label or “watermark” on the image itself disclosing this, adding it only in the captions is not allowed.”

    Virtual Staging and AI Enhanced Images · Read on 20 October 2026

These are the rules we have read. The disclosure generator writes disclosure wording for an altered photo; check it against the rules quoted here.

FAQ

About Canopy MLS photos

Up to 48. Canopy MLS says: “A total of 48 pictures can be added to a listing in Matrix.”

At least 2048 x 1536 pixels (advice), at most 3000 x 3000 pixels. Canopy MLS says: “Matrix saves all listing images at 2048 pixels wide x 1536 pixels tall, so this is the recommended minimum size.” “The maximum dimensions that Matrix will accept are 3000 pixels by 3000 pixels. Images where either dimension is larger than 3000 pixels may fail to upload.”

6 MB per photo. Canopy MLS says: “The maximum file size of any specific image is 6MB. Images larger than this will be rejected by the MLS.”

Canopy MLS says: “Matrix only accepts images that are either .jpg or .jpeg. Other file types (even if they are built on the .jpg standard, such as .png) will not be accepted by the system.”

Canopy MLS says: “A nonstaged (original) image MUST be included immediately before or after the AI enhanced or virtually-staged photo(s) or be easily accessible alongside the virtual tour.” “Virtually staged and AI-enhanced images must have a label or “watermark” on the image itself disclosing this, adding it only in the captions is not allowed.”